Hong Kong Airport Customs Expertise: We master the latest regulations of Hong Kong Customs and Excise Department (C&ED) and Food and Environmental Hygiene Department (FEHD) for dairy imports. Our team ensures 100% compliance with food safety standards, including residue testing and origin verification, cutting clearance time by 40%.
End-to-End Temperature-Controlled Chain: From airport pickup to final delivery, our entire logistics network maintains precise temperature ranges (customizable for different dairy types). We use GPS-monitored refrigerated vehicles, insulated containers, and temperature-logging devices—ensuring a 0% quality degradation rate for your shipments.
Fast Airport Pickup & Clearance: With a dedicated team stationed at Hong Kong International Airport (HKIA), we complete cargo pickup within 2 hours of flight arrival. Our electronic declaration system enables customs clearance in 1-3 working days, far exceeding the industry average.
One-Stop Proxy Services: Lack a Hong Kong-based consignee, import license, or food safety certification? We provide full proxy services, handling all legal formalities to eliminate entry barriers.
Flexible Warehousing Solutions: Our Hong Kong and Guangzhou warehouses offer bonded storage, cold storage, and cross-docking services. We support batch picking, repackaging, and inventory management—ideal for both bulk imports and retail distribution.
Real-Time Shipment Tracking: Our digital platform lets you monitor temperature, clearance status, and delivery progress 24/7. Instant alerts are sent for any deviations, ensuring full transparency.
Pre-Clearance Preparation (2-3 Days Before Arrival): Our team verifies all required documents (see checklist below) and confirms temperature requirements for your dairy type. We submit pre-arrival declarations to Hong Kong C&ED and FEHD to accelerate clearance—critical for perishable goods.
Airport Pickup & Temperature Check: Upon your dairy shipment’s arrival at HKIA, our on-site team retrieves the cargo immediately. We conduct a temperature audit using the shipment’s built-in logger and transfer it to our refrigerated vehicles (maintaining the required temperature range) to prevent quality loss.
Customs Declaration & Inspection Application: We submit electronic declarations via Hong Kong’s Trade Single Window (TSW), including shipment details, origin information, and safety certificates. We then apply for FEHD’s food safety inspection—mandatory for all dairy products.
Food Safety Inspection & Sampling (If Required): FEHD inspectors verify the dairy products’ freshness, packaging integrity, and compliance with Hong Kong’s Food Safety Ordinance. Random sampling may be conducted for microbiological testing (typically 1-2 working days for urgent shipments). Our pre-approval process ensures 99% of inspections pass on the first attempt.
Customs Release & Duty Handling: After inspection approval, Hong Kong Customs issues a release notice. As a free trade port, most dairy products enter Hong Kong duty-free, but we handle any applicable levies (e.g., for specific subsidized products) and coordinate payment on your behalf.
Warehousing & Final Delivery: We transport the cleared dairy products to our temperature-controlled warehouse for storage or directly to your designated location—whether in Hong Kong, the Chinese mainland, or Southeast Asia. Our cross-border logistics team handles mainland customs clearance seamlessly if needed.
Document Name | Key Requirements & BETTERluck Support |
|---|---|
Dairy Product Health Certificate | Issued by the official health authority of the exporting country. Must confirm the dairy is free from pathogens (e.g., Salmonella, Listeria) and meets Hong Kong’s food safety standards. We review the certificate for completeness and authenticity. |
Certificate of Origin | Confirms the dairy’s country of origin, required for duty exemption and origin verification. We assist in obtaining certified copies if your document is incomplete. |
Commercial Invoice, Packing List & Sales Contract | Must include detailed information: product name (e.g., “pasteurized cow’s milk”), quantity, net weight, unit price, batch numbers, production/expiry dates, and temperature control requirements. Our team formats these documents to meet Hong Kong Customs’ specifications. |
Temperature Log (For Perishable Dairy) | Records temperature during transportation from the exporting country to Hong Kong. Must show consistent compliance with the required range. We provide a standard log template if your carrier doesn’t offer one. |
Import Declaration Form (Hong Kong TSW) | Submitted via Hong Kong’s Trade Single Window. Our team completes this form using your shipment details, ensuring alignment with C&ED requirements. |
Hong Kong Consignee Information | Requires a Hong Kong-based entity or individual as the consignee. If you don’t have one, we act as your authorized consignee, handling all communication with local authorities. |
Food Safety Certificate (For Infant Formula) | Mandatory for infant formula. Must include nutritional composition, heavy metal testing results, and compliance with Hong Kong’s Infant Formula and Follow-up Formula Regulation. We guide you through the certification process for exporting countries. |
24/7 on-site pickup team at HKIA
Instant temperature verification and adjustment
Expedited FEHD inspection application
Cargo consolidation for small-batch shipments
Multi-temperature zones (1-2℃ for fresh milk, 2-4℃ for yogurt, 15-25℃ for powdered milk)
24/7 temperature and humidity monitoring (accuracy ±0.5℃)
Batch management and FIFO (First-In-First-Out) inventory control
Bonded storage to defer tax payments for mainland-bound shipments
Repackaging and labeling for retail distribution
Hong Kong: Same-day delivery to supermarkets (Wellcome, ParknShop), catering chains, and e-commerce warehouses (HKTVmall, Zalora), with signature confirmation for each shipment.
Chinese Mainland: Seamless cross-border logistics connecting Hong Kong to Guangzhou, Shenzhen, Shanghai, Beijing, and 30+ major cities. We handle mainland customs clearance, commodity inspection, and last-mile delivery to retail stores or distribution centers.
Southeast Asia: Strategic partnerships with local logistics providers enable temperature-controlled delivery to Singapore, Malaysia, Thailand, and Vietnam—ideal for expanding your dairy business to the ASEAN market.
Dairy-specific documentation preparation (health certificates, origin certificates, and infant formula compliance documents)
Food safety consulting: Guidance on Hong Kong and Chinese mainland dairy regulations, including labeling requirements and pathogen testing standards
Temperature data analysis: Comprehensive reports on shipment temperature trends to optimize your supply chain
Repackaging & labeling: Customized packaging for retail or bulk distribution, with compliant labels in English and required regional languages
Emergency support: 24/7 response team for unexpected issues (e.g., temperature deviations, customs hold-ups) to minimize losses
18+ Years of Specialization: Deep mastery of Hong Kong C&ED and FEHD dairy regulations, avoiding costly compliance mistakes
0% Quality Degradation: End-to-end temperature control (±0.5℃ accuracy) and GPS monitoring for every shipment
Fast & Transparent: 1-3 working day clearance, 2-hour HKIA pickup, and 24/7 real-time tracking
One-Stop Solutions: From proxy consignee services to cross-border delivery, we handle all logistics links

Contact Us
Email: CargoShipping@qq.com
sales8@BLShipping.com
WeChat / WhatsApp / Tel: 008618898403007
office: Room 607-608, 6/Floor Talent Building,
No. 1 Yichuang Street, Huangpu District,
Guangzhou City, Guangdong 510555 China
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BETTERluck Shipping (Guangzhou) Limited
Tax Registration No.: 9144010105658851XX
NVOCC No.: GD202011063586 member of
Made-in-China Alibaba 1688 CIFA WCA IATA
China Import and Export Fair (Canton Fair)
Website: https://www.BLShipping.com/
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